General Issues

Here you'll find solutions to general issues, common problems, and troubleshooting tips to help you resolve any challenges you might face.

Plugin isn't displaying any text/information on the Stream Deck Key

As soon as the key no longer shows anything, please remove the Title content.

Some plugins show you information. For example, the "GPU-Viewer" plugin will display your GPU usage and temperature.

If you are not able to see any information on the key, please make sure the "Title" field at the top of the action settings is empty. If you type something in this box, it will overwrite all the information the plugin is trying to show.

Keep up to date / Check Version

Please always keep your plugin up to date and update it at the latest if you have problems.

If you have a problem with a plugin, please always write down the name of the plugin, the plugin version. Also make sure that you have the stream deck up to date.

Small side info: Alpha versions are marked from 0.0.0.1 to 0.0.9.9. Beta versions from 0.1.0.0 to 0.9.9.9. Stable versions from 1.0.0.0 to 9.9.9.9.

Narrow down troubleshooting (logs)

If requested, send the current logs to me.

If a plugin has an obvious error, I may ask you to show me the logs. Press Windows and R at the same time on your keyboard, then a window should open that named "Run", enter %appdata%. Head to:

C:\Users\yourusername\AppData\Roaming\Elgato\StreamDeck\logs\StreamDeck0.log

This should be the default path. Look for the latest log and send it to me. (Here)

Installing plugins on Mac

Banges plugins are only supported with Windows 10 and above. There is no official option for me to use other operating systems.